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DigitalPage Account Deletion

When proceeding with account deletion, all personal information collected at the time of registration and managed in electronic file format will be deleted 30 days after the deletion date.

This action is irreversible.

If you have purchased a DigitalPage subscription, you must cancel the subscription before deleting your account.

Method to cancel the subscription (Android)

Method to cancel the subscription (iOS)

For paid members, refunds are not possible due to the nature of the service.

Proceeding with Account Deletion

To proceed with account deletion, please follow the steps below.

If proceeding on the web

Please log in with the account you wish to delete in DigitalPage account info
The account information screen will be displayed. Please click "If you don't use DigitalPage anymore Go to Delete Account" at the bottom.
A Delete Account popup will be displayed. Please enter the reason for deleting and account password.
Carefully read the notes at the bottom, then check "I have checked the guidelines and I approve to proceed."
The Delete Account button will be activated. Please click the Delete Account button.

If proceeding on mobile

Launch the DigitalPage app and log in with the account you wish to delete.
Touch the menu icon button at the top left of the main screen.
Touch the profile item at the top of the list (the item with a profile picture).
The My Info screen will be displayed. Swipe (drag) down the screen to touch the Delete Account.
A Delete Account popup message will be displayed. Confirm if the account you want to delete is correct and then touch the OK button.
Please enter the reason for deleting and account password.
Touching the "Read and consent to the Notice." checkbox will display a popup message with Membership Withdrawal Notice. After reading carefully, touch the "Confirm And Continue" button.
The Delete Account button at the bottom will be activated. Please touch the Delete Account button.

Is there a reason why it takes 30 days for member information to be deleted?

When an account deletion request is submitted, your account enters the deletion queue, and it takes 30 days for your account to go through the automated deletion process.

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DigitalPage Account Deletion

Proceeding with Account Deletion

Is there a reason why it takes 30 days for member information to be deleted?

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